Open Deposit on your dashboard, choose your preferred method, enter the amount, and follow the prompts.
Crypto deposits are usually credited within 5–30 minutes after blockchain confirmation. Card deposits take 0–10 minutes, Google Pay and e-wallets are instant, PIX and SPEI take 5–30 minutes, and cash payment methods like OXXO may take up to 24 hours.
Deposit methods available
Cryptocurrency: USDT (TRC-20, ERC-20, BEP-20), BTC, selected other coins, and Binance Pay / Binance Connect.
Cards: Visa, Mastercard, selected regional networks, and Google Pay.
Local payment methods like: PIX (Brazil), SPEI / OXXO (Mexico), PSE (Colombia), CVU transfers and Mercado Pago y más (Argentina), local bank transfers, and others depending on your country of residence.
E-wallets: where available in your region.
Currently not available: PayPal, Skrill, NETELLER and Nequi. International bank transfers are not supported.
Steps
1. Log in to nomo on web or the app.
2. Click Deposit on your dashboard.
3. Choose the method you want to use. The list shows what's available in your country.
4. Enter the amount you want to deposit. Watch the minimum and maximum limits shown.
5. Follow the method-specific flow — for crypto, scan the address into your wallet; for cards, enter your card details; for bank transfers, copy the bank details and initiate the transfer from your bank.
6. Confirm. The funds appear on your account once the network or bank confirms — see processing times below.
Processing times
Crypto and Binance Pay / Binance Connect: 5–30 minutes after blockchain confirmation. Network congestion can extend this.
Cards: 0–10 minutes.
Google Pay and e-wallets: instant.
PIX, SPEI, PSE: 5–30 minutes.
Local bank transfers: up to 1 hour.
Argentina: CVU transfers up to 30 minutes; Mercado Pago y más from instant up to 48 business hours.
OXXO and other cash methods: up to 24 hours.
Important notes
The minimum deposit is $10 USD (or the equivalent in local currency); for card deposits it is $15. Deposits below the minimum may be lost and cannot be recovered.
Some payment providers (your bank, your card issuer, the blockchain network) may charge additional fees.
Deposits are credited in USD. If you fund in another currency, conversion happens at the prevailing rate.
The amount you deposit is withdrawn with the same type of method you used to deposit — for example, card and local payment method deposits are returned by bank transfer. This is a regulatory anti-money-laundering rule. See How to withdraw funds.
First deposits above $10,000 USD may trigger an enhanced KYC check — we may ask for proof of source of funds.
To keep your account active, make a deposit or trading activity at least once every 90 days.
Troubleshooting
My card was declined.
Most card declines come from the issuing bank rather than nomo. Common reasons include insufficient funds, daily transaction limits being exceeded, the card not being enabled for online or international payments, incomplete 3DS authentication (OTP/bank app confirmation), or incorrect/expired card details. If your payment was declined, please check with your bank or try an alternative payment method.
My crypto deposit shows confirmed on-chain but hasn't been credited.
Check that you sent on the correct network (TRC-20 vs ERC-20 — they are different networks). If you sent on the wrong network, send the transaction receipt via live chat or to [email protected] from your registered email; we can sometimes recover, but not always.
My deposit isn't showing and I have a payment receipt.
Please make sure the transferred amount exactly matches the amount shown in the payment instructions or generated voucher. In some cases, payments with mismatched amounts may require manual review.
If your deposit still has not appeared, contact Live Chat support or send the receipt from your registered email. The receipt should clearly show:
payment date,
amount,
payment provider,
transaction ID/reference,
account holder details.
We send your receipt to the payment provider. If the provider confirms the payment, the deposit is credited automatically. If not, we may ask you for a bank statement.
Important note for Argentina payments
CVU transfers are usually credited within 30 minutes. Mercado Pago y más payments take from instant up to 48 business hours, depending on how you pay. Learn more in Payments in Argentina.